Questions, answered
Do you take my insurance?
We are in network with some PPO plans and file claims for others. How fees work lists what applies, and we check your plan before your first visit.
What if I don't have insurance?
You get a written estimate before any treatment, and you pay at the visit. Third-party financing is one option; approval and terms are set by the lender.
Do you accept Medicaid or CHIP?
How fees work says which plans we are enrolled with. If we are not, we'll say so and help you find a dentist who is.
Will it hurt?
We numb the area first, and you can raise a hand to stop at any time. You may feel pressure. Tell us if you can feel more than that.
How often do I need X-rays and a cleaning?
Dr. Bolden decides from what she sees. It differs from person to person.
What is a deep cleaning?
Cleaning below the gumline where tartar has built up. It is done over more than one visit when needed.
Do you see children, and from what age?
Yes, children who can sit through an exam, usually from about age three or four. For a younger child or one who needs a dentist who focuses on children, we refer you.
What counts as a dental emergency, and what do I do first?
Spreading swelling, trouble breathing or swallowing, or bleeding that won't stop: call 911. A knocked-out or broken tooth: call us right away. The emergency page has the rest.
Do you offer sedation, and who gives it?
We numb the area with a local anesthetic. We don't offer sedation. If you want it, we refer you to a dentist who does.
Can I get a written estimate before treatment?
Yes. Ask when you schedule or at the visit, and take it home before you decide.
Do you speak Spanish?
Not at this office. Tell us when you book if you'd like to bring someone to interpret, and we'll plan extra time.
How do I cancel or change a visit?
Call (815) 555-0101 or reply to your confirmation as early as you can, and we'll find another time.
Is there someone to call after hours?
Current patients can call (815) 555-0102 and leave a message. It isn't a 24-hour facility. For trouble breathing or swallowing, call 911.
Still wondering?
Call the office and ask.