Dr. Bolden is the dentist and the owner. She does the exams, fillings, crowns and tooth removals herself, and she is the one who returns after-hours calls from current patients.
General dentist · Rockford, Illinois
When the office is closed, there is still a number to call
Bolden Dental is one dentist's office on Rockford's east side. Patients we already see have an after-hours line. It isn't a 24-hour emergency room, and this page says plainly what it is.
- Swelling that spreads to your face, eye or neck, trouble breathing or swallowing, a serious blow to the head, or bleeding that won't stop needs emergency care now. Go to an emergency room or call 911. If a tooth is knocked out or broken, call our office right away.
After hours
Tonight, in the order that matters
What to do depends on what is wrong. Start at the top.
- 01
Step 1: Trouble breathing or swallowing, or swelling that spreads
This needs a hospital, not a dental office. Call 911 or go to an emergency room.
- 02
Step 2: A knocked-out tooth, a broken tooth or a bad toothache
If you are a current patient, call the after-hours line and leave your name and number. Dr. Bolden checks it in the evening and again before the office opens.
- 03
Step 3: Not a current patient yet
The after-hours line is for people the practice already sees. An emergency room can help with pain or swelling tonight, and you can call us when we open.
- 04
Step 4: The next morning
We set time aside each morning for people who called overnight. We can't promise a slot, and we'll tell you honestly when the next opening is.
The office
When we are here
- MondayMonToday8 a.m. – 5 p.m.
- TuesdayTueToday8 a.m. – 5 p.m.
- WednesdayWedToday8 a.m. – 5 p.m.
- ThursdayThuToday8 a.m. – 5 p.m.
- FridayFriToday8 a.m. – 1 p.m.
- SaturdaySatTodayClosed
- SundaySunTodayClosed
Outside these hours the office is closed. The after-hours line, (815) 555-0102, is for current patients and is not answered around the clock.
One dentist, one office
A small office, and the dentist who answers
Bolden Dental has one dentist, one hygienist and one front desk. Dr. Lenora Bolden does the exams, fillings, crowns and tooth removals herself. She is also the person who returns after-hours calls.
That is why the line is for current patients: she knows your chart. It also means she may be with someone else and not pick up right away. Leave a message and a number.
For current patients
Not a 24-hour facility
911 for trouble breathing or swallowing
Daytime care
General dentistry, in the daytime
Everything here is provided by a general dentist. Care that needs a dentist who focuses on one field is referred out.
The people
Three people you will see each visit
A small office. The same faces at the desk, the chair and the phone.
Munira cleans teeth, checks gums and shows you how to look after them at home. She works beside Dr. Bolden on Tuesdays through Fridays.
Norberto Frias
Front desk and scheduling
Norberto books visits, writes your estimate and answers the office phone during the day.
Questions
Before you need to call
Is there someone to call after hours?
For current patients, yes: (815) 555-0102. Leave your name and number. Dr. Bolden checks the line in the evening and again before the office opens.
Is this a 24-hour emergency service?
No. We are a dentist's office with a phone line for current patients, not a 24-hour facility. For trouble breathing or swallowing, spreading swelling, or bleeding that won't stop, call 911 or go to an emergency room.
Will you see me tomorrow morning?
We set time aside each morning for people who called overnight, but we can't promise a slot. We'll tell you when the next opening is.
I'm not a patient. Can I use the line?
The line is for people the practice already sees. Call the office when we open and we'll tell you when we can see you.
What does an emergency visit cost?
You get the fee in writing before treatment, even in an emergency. How fees work explains the rest.
Looking for a regular visit?
Ask for a time and Norberto will call, text or email you back.